Frequently Asked Questions
Everything you need to know about your next luxury timepiece.
Where are ASOROCK watches shipped from?
All orders are processed and shipped from our fulfillment centers, ensuring every timepiece undergoes a final quality check before being dispatched to your doorstep.
Do you offer international shipping?
Yes, we offer worldwide shipping. Delivery times vary by location, typically ranging from 5 to 12 business days for international orders.
What kind of movement is used in ASOROCK watches?
We use high-precision movements, primarily Japanese Miyota or Swiss-made movements, depending on the specific collection, to ensure lifelong accuracy and reliability.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition for a full refund or exchange.
Are ASOROCK watches water-resistant?
Yes, most of our timepieces feature a water resistance rating of at least 5ATM (50 meters), making them suitable for everyday use and light swimming.
Do the watches come with a warranty?
Every ASOROCK watch comes with a 2-year limited warranty that covers manufacturing defects and movement issues from the date of purchase.